Users get access to all apps in the Customer Engagement Plan plus Dynamics 365 for Operations. Operations Activity: This app gives users access to improve invoices and create or edit items for warehousing, receiving, shipping, production, sales and all budgets. Operations for Devices: Does your company use mobile devices in its daily operations? Do you have several employees using the same device? You can now license devices, such as an inventory control device in a retail store, a call center computer or a warehouse scanner, to make Dynamics 365 available to all employees.

Under this plan, you can also buy two additional users, Operations Device and Operations Activity. Additionally, you get access to Microsoft PowerApps. The Operations app includes apps such as Finance and Operations, Retail and Talent. This is simply the Dynamics 365 Operations application. You also get access to Microsoft social engagement and Microsoft PowerApps with this plan. If the Customer Engagement plan purchased has fewer than 10 users the Marketing app costs an additional $750 per month for 10,000 contacts.If the Customer Engagement plan purchased has 10 or more users the Marketing app is included with no additional charges for 2,000 contacts.The new Dynamics 365 for Marketing app is also included but has some limitations: This plan includes apps that are useful for Customer Relationship Management (CRM), such as Sales, Customer Service, Project Service Automation, Field Service. So what can you expect from these 4 plans? Let’s take a look. Microsoft sells Dynamics 365 in 4 different plans Team Members: These are people who need access to Dynamics 365 for reporting purposes, timesheet entries and similar “light” tasks.These are people that usually perform most of their tasks on the system like sales people, customer service representatives, finance employees… Full Users: People whose work requires many of the essential features in Dynamics 365.Here’s a quick look at Dynamics 365 pricing today and in the future.īefore we go over the different plans for buying Dynamics 365, let’s discuss the license types available: Even for us! And now that Microsoft is rolling out a new series of changes, you might be wondering what to do next.ĭon’t worry. Pricing and licensing plans for Dynamics 365 can be tough to understand. How much time have you spent trying to explain the finer points of Dynamics 365 pricing and licensing to your clients? More time than you care to admit? You’re not the only one.

D365 cost